Terms and Conditions
These terms and conditions (the 'Terms and Conditions') are the terms and conditions upon which Bloom Marbella ('we/us') make this website at the domain names www.bloommarbella.com, mobile websites, and other related subdomain websites and services (collectively, the "Websites") available to you and any of our services which are accessible on or via the Bloom Marbella Website. These Terms and Conditions govern your use of the Bloom Marbella Website and/or the Bloom Marbella Service.
Contents Terms & Conditions Services Prices Orders / Payments Delivery Delivery Information Cancellation/Amendments including Refund Policy Customer Care – Complaints Policy and Refunds Policy Disclaimer Promotional Codes General Intellectual Property My Account Service - Terms & Conditions Contact us
Services 1.1 All services as depicted on this Bloom Marbella Website (as may be varied from time to time) are available globally unless otherwise directed. 1.2 Certain services, such as creative content delivery, may be subject to timeline adjustments to ensure optimal quality. 1.3 All services are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a service of equivalent value and quality without notice. Where possible, Bloom Marbella may contact the customer to agree on a suitable substitution. 1.4 In the event that we are unable to supply all or part of your order, we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery date.
Prices 2.1 Prices listed within the Bloom Marbella Service are valid for a maximum of 14 days of placing an order. 2.2 Prices include applicable VAT where required. 2.3 Product prices are subject to change without notice.
Orders / Payments 3.1 You will be given clear instructions to navigate the order process and will be required to provide us with your complete personal details and all necessary payment details. 3.2 We accept payment by most major credit and/or debit cards. 3.3 By clicking on the 'Pay Now' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Bloom Marbella Website. 3.4 We cannot accept orders from customers under the age of sixteen (16) years.
Delivery 4.1 To avoid problems or delays with delivery, please ensure that you have included the full contact details of the intended recipient. 4.2 Delivery timelines will be confirmed during the order process and are subject to reasonable variation due to unforeseen circumstances.
Cancellation/Amendments including Refund Policy 5.1 If for any reason you wish to change or cancel your order, please contact us via email: support@bloommarbella.com with the following information: Order number(s), Name of customer(s), Billing address of the customer(s), and Name of recipient(s). 5.2 Due to the nature of digital services, once work has commenced on a project, cancellations may not be accepted, and refunds will be determined on a case-by-case basis.
Customer Care – Complaints Policy and Refunds Policy 6.1 In the event that you are not satisfied with the Bloom Marbella Service, any complaints should be addressed in the first instance by email: support@bloommarbella.com 6.2 Complaints should be made within 1 working day of the date of service completion. 6.3 Refunds, where applicable, will be processed back to the original payment method used.
Disclaimer 7.1 Whilst we agree to use all reasonable endeavours to ensure that the Bloom Marbella Website and/or the Bloom Marbella Service is fully operational and error-free, we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Bloom Marbella Website and/or the Bloom Marbella Service.
Promotional Codes 8.1 Bloom Marbella promotional codes (also referred to as 'voucher codes') can be used against purchases made on bloommarbella.com for specified services. 8.2 Promotional codes must be entered during the order process and cannot be applied to previous orders. 8.3 Promotional codes may be restricted to one use per customer.
General 9.1 These Terms and Conditions are governed by the laws of Spain.
Intellectual Property 10.1 All content on the Bloom Marbella Website, including text, graphics, logos, and service descriptions, is the intellectual property of Bloom Marbella and may not be copied or reproduced without prior written consent.
Contact Us For any inquiries or assistance, please contact support@bloommarbella.com